House Rules


Accommodations will be cleaned prior to check-in. Bed and bath linens and a starter supply of amenities are provided. Additional cleaning service is available upon request for an additional charge. If upon the Ending Date Atahualpa Suites determines that the premises require cleaning beyond what is normal and customary, the guest shall pay the additional associated expenses.


A damage protection deposit is required for all reservations. The damage insurance is mandatory, and it will be fully refunded to you after check-out and inspection if no damages have been done to the property and/or its furniture. The pre-authorization is due 1 day before arrival and released 2 days after departure.


The Premises shall be used and occupied solely by Guest and the number of occupants identified in this Agreement, exclusively, as a private single- family dwelling, and no part of the Premises shall be used at any time during the term of this Agreement by Guest for the purpose of carrying on any business, profession, or trade of any kind, or for any purpose other than as a private single-family dwelling. Guest shall not allow any other person, to use or occupy the Premises without first obtaining Atahualpa Suites’ written consent to such use. Guest shall comply with any and all laws, ordinances, rules and orders of any and all governmental authorities affecting the cleanliness, use, occupancy and preservation of the Premises. The Premises is provided in “as is” condition. Atahualpa Suites shall use reasonable efforts to ensure the operation of all amenities in the Premises, such as Internet access, satellite or cable TV access as applicable. Atahualpa Suites shall not be held responsible for such items failure to work, but will make every effort to correct any issues as reported as quickly as possible. Guest acknowledges that use of amenities such as kitchen appliances, electronics, patios, and the like (“Amenities”) may be potentially dangerous and involve potential risks if improperly used, particularly with regard to children and such use is at the Guest’s own risk. If children use or are near the Amenities, such children will be supervised by an adult at all times.

Guest shall use the Premises for residential purposes only, and in a careful manner to prevent any damage or loss to the Premises and shall keep the Premises in a clean and sanitary condition at all times. Guest and any additional permitted guests shall refrain from loud noise and shall not disturb, annoy, endanger, or inconvenience neighbors, nor shall Guest use the Premises for any immoral, offensive or unlawful purposes, nor violate any law, association rules or ordinance, nor commit waste or nuisance on or about the Premises. Guest shall make no alterations to the buildings or improvements on the Premises, or construct any buildings, or make any other improvements on the Premises. Guest shall not keep on the Premises any item of a dangerous, flammable, or explosive character that might unreasonably increase the danger of fire, or explosion on the Premises, or that might be considered hazardous or extra hazardous by any responsible insurance company. Atahualpa Suites manages privately owned vacation homes which are furnished to Atahualpa Suites’ tastes, but no two properties are the same. Rates, descriptions, bed sizes, inventories, and furnishings are subject to change without notice. Atahualpa Suites has no obligation to provide replacements, nor to give refunds for failure or absence of any items.


In the event of equipment, appliances, or utilities’ malfunction during the guest’s stay, Atahualpa Suites will expedite repairs. Guest should call Atahualpa Suites as soon as it becomes aware of any problem – most issues can be taken care of quickly. Property or Guest Amenities: All efforts will be made to accommodate property amenities or guest amenities which are expressly advertised or offered in writing. However, under no circumstances can Atahualpa Suites guarantee or warrant any one property amenity or guest amenity. Please report any issues with property amenities or guest amenities immediately to our office.


No compensation will be given for temporary outage of electricity, gas, water, cable, satellite, or telephone service. Utility service outages should be reported immediately and all efforts will be made to have them restored as soon as possible. In the event an outage cannot be restored, Atahualpa Suites has the right to substitute rental properties (see Right to Change Rental Assignments below) for the remainder of the reservation or until the utilities are fully restored, whichever occurs first.


Guest may not assign this Agreement, nor sub-let, nor grant any license to use the Premises, or any part thereof, without the prior written Atahualpa Suites’ express written consent, which may be withheld in its sole discretion. An assignment, sub-letting or license without the prior written consent of Atahualpa Suites, or an assignment or sub-letting by operation of law shall be absolutely null and void, and shall, at Atahualpa Suites’ option, terminate this Agreement.


Guest shall make no alterations to the buildings or improvements on the Premises.


Guest shall not bring or keep on the Premises any item of a dangerous, flammable, or explosive character that might unreasonably increase the danger of fire or explosion on the Premises, or that might be considered hazardous or extra hazardous by any responsible insurance company.


Guest agrees to comply with all rules and regulations established by Atahualpa Suites’ regulation of the use of the Premises during the Term hereof.

Without limiting the generality of the foregoing, Guest shall:


House parties and large gatherings exceeding maximum occupancy are prohibited and may result in the immediate termination of this Agreement, and Guest’s immediate removal.


Check-in time is after 2:00 p.m. (Local time) on the Arrival Date. Check-out time is before 11:00 a.m. (local time) on the Ending Date. Due to occupancy and maintenance requirements, exceptions to the arrival and departure times are generally not possible. All requests for early arrival and or late departure must be made in writing and written authorization must be obtained at least 24 hours in advance.


Check out time is 11:00 a.m. (local time) on the Ending Date. The Premises is expected to be available for our cleaning crew by the check-out time unless the Guest has received authorization in writing for a late check-out and has agreed to pay the associated late check-out fee. The Guest agrees to pay and will be charged $100.00 or actual damages, whichever is greater, if the cleaning crew is not able to start cleaning the Premises as a result of the Guest’s unauthorized, hold-over occupancy of the Premises.

The money will be charged to the security deposit authorization on file for the Guest. Guest’s Hold Over: If Guest remains in possession of the Premises with the express written consent of Atahualpa Suites, after the Ending Date, Guest shall pay 1.5 times the Rent on a per diem basis, for each day Guest occupies the Premises beyond the Rental Term.


Upon the expiration of the Rental Term hereof, Guest shall surrender the Premises in as good a state and condition as they were at the Beginning Date of this Agreement. Atahualpa Suites shall consider any personal property belonging to Guest and left on the Premises to have been abandoned, in which case Atahualpa Suites may dispose of all such personal property in any manner Atahualpa Suites shall deem proper and Atahualpa Suites is hereby relieved of all liability for doing so.


Only those individuals who are expressly listed above may occupy the Premises. Authorization for additional guests must be requested in advance and will not be authorized if it causes the Premises’ maximum capacity for individuals to be exceeded.


Guest agrees to comply with local laws and local zoning ordinances, including but not limited to, occupancy restrictions. Further, there is both a household occupancy limitation and a bed configuration limitation. Groups consisting entirely of adult individuals (non-couples) are subject to a maximum occupancy which equals the number of permanent beds in the property. Single beds are subject to a maximum of one individual. Queen and King sized beds may only be occupied by a single individual, an adult couple, an adult and a child (under five (5) years of age), or two children under five (5) years of age.


The Guest agrees to be responsible for any damage or loss to the Premises, excluding normal wear and tear. An additional cleaning charge may be incurred, if, upon departure the Premises is found to require more than the normal departure cleaning. Atahualpa Suites will not be responsible for any damages to Guest’s personal property, or liable for any accident that may occur to Guest during its occupancy.


Atahualpa Suites and its agents shall have the right, during the Term of this Agreement and any renewal thereof, to enter the Premises for the following purposes:


Pets are not permitted without prior written approval and addition pet fee and pet deposit.


Smoking is strictly prohibited inside the Premises. Smoking is only allowed outside on the patios and yards. An automatic $200.00 USD charge against the Guest’s security deposit authorization will be accessed if it is determined that anyone smoked inside the Premises. Atahualpa Suites will have the final determining authority with respect to all aspects of this provision of the Agreement.


All toilets are checked to ensure proper functioning prior to check-in. Blockages can occur if too much toilet paper, tampons, or sanitary napkins are put into the toilets. If a service call is required to clear a toilet blockage, Guest will be charged the costs associated with clearing the blockage. The minimum service call fee is $25 USD for toilet blockages. The minimum service call on weekends and holidays is $100.


Between the hours of 9:00 p.m. (local time) and 8:00 a.m. (local time). Quiet Hours exist and are strictly enforced. Guest must be respectful of their neighbors and not disturb the peaceful enjoyment of their homes or the neighborhood. Any occupant or Guest violating this provision of the terms and conditions will be asked to leave immediately. If the Guest’s occupancy is terminated due to violation(s) of this provision, the Guest understands and accepts that no compensation, reimbursement or refund will be made to the Guest.


The Guest agrees to be responsible for the actions of themselves, other occupants and temporary guests. The Guest agrees to act with decorum and civility at all times and to be responsible for the actions of the Guest’s guests and other occupants with respect to this requirement. The Guest understands and accepts that Atahualpa Suites retains sole discretion and may terminate the Guest’s occupancy of the Premises if Atahualpa Suites determines that either the Guest or any member of the Guest’s group has acted inappropriately. In the event that the Guest’s occupancy is terminated due to inappropriate behavior, the Guest understands and accepts that no compensation, reimbursement or refund will be made to the Guest. Examples of inappropriate behavior include, but are not limited to, disturbing the peace of the neighborhood; willful damage to the property; occupancy by persons not disclosed on the Guest data form; excessive occupancy; violent, aggressive, confrontational, or threatening behavior or conversation; and/or failure to secure/lock the Premises while no responsible member of the Guest’s group is at the home.


Guest, occupants, family, invitees, or other persons under the Guest’s control shall not engage in or facilitate: (i) any acts involving imminent or actual serious property damage as defined by law; (ii) any criminal activity, including drug-related criminal activity, any act of violence or threats of violence, other illegal activity, including prostitution, criminal street gang activity, threatening or intimidating, unlawful discharge of firearms, or assault; (iii) jeopardize the health, safety and welfare of guests, Book My Vacay or its representatives, agents or others. VIOLATION OF THIS PROVISION SHALL CONSTITUTE A MATERIAL AND IRREPARABLE VIOLATION OF THIS AGREEMENT AND GOOD CAUSE FOR IMMEDIATE CANCELATION OF THIS AGREEMENT AND SURRENDER OF POSSESSION.


It is the responsibility of every guest to securely lock the Premises when they are not at the home. This requirement includes all of the Premises’ doors (including the garage door) and windows, and it also applies to the check-out date.



Guest is expressly prohibited from receiving Postal Service delivery to the Premises address.